Refunds

Digital products can be refunded within fourteen days of purchase provided the product has not been downloaded more than twice and no licence has been activated on a production system.

Services are refundable in proportion to work not yet performed. Once a milestone has been delivered and accepted, that milestone is not refundable.

Request a refund by opening a support ticket referencing your order. Approved refunds return to the original payment method and reverse the associated entitlement and licence.