Legal
Last updated 1 Aug 2026
Refundable within fourteen days of purchase, provided the product has been downloaded no more than twice and no licence has been activated on a production system.
Refundable in proportion to work not yet performed. Delivered and accepted milestones are not refundable.
Open a support ticket referencing your order number. We aim to reach a decision within two working days.
An approved refund returns to the original payment method, revokes the associated licence and removes the product from your library.